We are not actively seeking this position right now but love talking to passionate people!
Email [email protected] if interested in learning more.

About Zingerman’s Cornman Farms

Zingerman’s Cornman Farms is a multi-award winning and nationally renowned wedding venue and culinary destination. Cornman Farms hosts effortlessly elegant events tailored to each and every guest. Our unparalleled service, bespoke experiences, and meticulous attention to the smallest details create unforgettable moments for life’s most important occasions. We make the farm feel like home—a place that adds foundation to memories and provides a cornerstone to come back to.

We are looking for a passionate, extremely focused individual with a strong work ethic who wants to become an integral member of the Cornman Farms Team. 

Overview

Purpose

Working shifts each week as both administrative assistant and event producer, this individual will be responsible for creating an amazing experience by coordinating all the necessary details to create a truly memorable event!  Along with event planning, this role will provide outstanding service to customers by answering questions, handling complaints and facilitating event bookings.  This role requires great attention to detail, patience, flexibility and the ability to multitask in a fast paced environment while maintaining a calm, professional demeanor at all times.    

Description

Full time (30-40 hours a week). Weekends and flexible schedule required.

Pay Rate

$17 per hour.

Reports To

Managing Partners

Essential Functions

Essential Functions:

• Answer the Cornman Farms telephone line and email inbox and initially respond to general questions and wedding and corporate event inquiries
• Provides Guest tours and actively works to achieve bookings and sales goals
• Offer inquiries the best options based on their estimated guest count and other information provided  
• Handle orders, payments and changes for retail purchases and publicly ticketed events
• Gives exceptional service to all Guests at our events
• Works closely and regularly communicates with other Zingerman’s business event staff working on events (caterers, etc.)
• Actively manages the post-event Guest experience – acknowledges anniversaries, birthdays and other extra mile actions for client relations
• Supports Cornman Farms principles in Lean Management and continuous improvement
• Documents Guest feedback
• Handle administrative tasks associated with event booking, including scheduling tours, customer communications, estimate creation, contract development, online invoicing, and deposit collection
• Assemble sales packets and informational materials for tours
• Perform other related clerical duties such as photocopying, faxing, filing, collating and scanning
• Assists with maintaining Cornman Farms calendars and scheduling
• Creates, maintains and improves task card systems and standard operating procedures (SOPs) for office related work
• Identifies and implements process improvements to increase efficiency and accuracy through the planning process and event execution
• Participates in open book management by owning event revenue related lines on Cornman’s P&L (profit and loss) sheet; includes forecasting the annual budget and keeping costs in budget
• Attends meetings and Staff huddles (meetings)
• Conducts all business in accordance with Zingerman’s Guiding Principles and Bottom Lines
• Completes Training Passport within the stated timeframes and continues to live the Training Compact

Event Planning Responsibilities

• Supports the Guest in all aspects needed for planning their event such as:
  • Vendor Coordination
  • Catering Referrals
  • Beverage selection
  • Rentals, table/chair set-up and day of event assistance
• Creates and maintains event day details, workable floor plans and rental documents and communicates these timely with other Cornman Farms Events Staff as needed
• Provides day-of support for events – primarily as client support 
• Explains the rental items and options that Cornman Farms offers
• Discusses layout options create floor plans events
• Actively sells package upgrades
• Acts as full wedding planner for intimate weddings, including:
  • Over-see time management of the entire event (ceremony, processional, recessional, cocktail hour transition, grand entrance, speeches, dancing, cake cutting, bouquet toss, toasts, etc.)
  • Prompt the MC and vendors
  • Troubleshoot and ensure quality control of set up, including personalized details and décor
  • Run processional/recessional and music for ceremony and first dances 

Other Functions:

• Refresh beverage station as needed (prepares coffee, puts out glasses, etc.)
• Assist with events coordination and setup/breakdown as needed
• Acts as wedding concierge when needed
• Serve as a host/server during special functions (Farm Dinners, scheduled tours, etc) if needed